Utilities Work in Kanata North – Update #2

I have heard from many of you regarding the utilities work that is occurring and planned in Kanata North. Bell is installing fibre optic cables for improved internet access across our community and Rogers is also upgrading its network.

The construction is taking place in the city’s right of way and involves boring holes and tunnelling to feed cables through. Some additional holes are being drilled to visualize nearby gas, water, and other utility lines to avoid damage. While work is ongoing, all holes will be covered with plywood and/or fencing. As work continues in our neighbourhoods, temporary reinstatements will be implemented. Once the work is completed and the networks have been tested, then final reinstatement of the property will be completed.

Residents can report concerns, damage or unsatisfactory repairs by creating a service request with 311. The request is sent to a Traffic Management Inspector responsible for overseeing all the utility work in Kanata North. The inspector will follow-up directly with the resident and the utility provider in question.

If you have additional questions about the work being done in your community, you can contact Rogers at 1-844-760-3908, the number provided on the information door hangers or visit at rogers.com/fibre-powered. Bell has three vendors working with them and each have their own website and contact information. You will receive a personalized door hanger from the contractor working in your area with their contact information.

If you have any questions or concerns you can also reach out to me directly at Jenna.Sudds@ottawa.ca

Please see the maps below, indicating the communities in which Bell is/will be working, to see if your area is affected.

Map 1: Morgan’s Grant